Guest Post: The Importance of AI & Automation in The Workplace

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Recent innovations in AI & automation have provided businesses of all sizes fresh opportunities to improve productivity and efficiency, thus offering new potential to grow. No longer do we have to rely on human cognition to sift through mountains of complex data to help provide solutions to complicated problems. Through hyper-advanced algorithmic and computer processing capabilities, AI has added a new dimension to problem solving which is benefiting businesses in various industries.

How AI is helping industries

One of the most evident benefits of AI & automation the ability to complete important but repetitive tasks without error. Due to its immunity to boredom and reliable consistency, these monotonous tasks are completed with greater efficiency. Here are some examples of how AI & automation are influencing each industry:


The healthcare industry is already enjoying the benefits of these recent technological innovations. AI’s capabilities have radically improved the efficacy in detecting tumours for lung and skin cancer. With regards to data processing, AI can analyse large sets of information for the detection of other diseases, thus helping doctors to make more informed decisions.


Educational institutions can use AI to help personalize learning methods to students. Systems can now analyse the way in which students process information and then provide tailored support based on their needs. This is particularly advantageous to students with learning difficulties.

Teachers will be relieved to know that automation is able to complete the repetitive job of marking papers and word. This enables them to invest more time in additional hands-on teaching.


For banks in particular, AI can be used as a powerful weapon in combating fraud. AI systems can sift through mountains of data, spot trends and freeze any bank account that signals suspicious activity.

The trading systems have been using AI for years now. The common theme here is AI’s hyper-analytical approach to reading data, which has helped people make more informed decisions based on its ability to identify trends. Traders are now enjoying a period of better data analysis as well as the speeding up of trading decisions.

How can small businesses take advantage AI & automation?

The AI & automation movement is affecting firms off all sizes, big and small. For SMEs, the main benefits lie within the automation of repetitive tasks, management and customer facing assistants.

Automated emails

Email platforms are now enable to send personalized, automated marketing emails in response to a triggered action. Such a system allows you to send emails that are tailored systematically in a sales cycle to increase engagement, recapture potentially lost customers and push through sales from those that are showing an interest in your product or service.

Team Management

The emergence of new team management platforms, such as Asana, have created a new dimension in the communication and delegation of tasks. Managers are able to facilitate teams in various different locations with greater ease, as well as inserting automated reminders and reports to employees

Slack has become a popular platform in recent times due to its capacity for efficient real-live communication. Automated features include using a bot to reach out to every member of the team through private messaging, that is then shared to the team as a whole. This minimizes the need to host traditional meetings, thus freeing up valuable time to be invested elsewhere.

For a complete insight into the impact of AI & automation for businesses, you can check out our handy guide here.

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